In line with the Queensland Government’s announcement, as of 1am Thursday 14 April, venues that have previously only been open to vaccinated staff and patrons (including cafes & restaurants, and cinemas) will now be open to everyone.

The venues include:

• Pubs, clubs, cafes and restaurant
• Theme parks, casinos and cinemas
• Weddings
• Showgrounds
• Galleries, libraries, museums and stadiums

Full details on the latest guidelines can be found here: www.covid19.qld.gov.au

Each of our centres across Queensland will continue to operate using COVIDSafe Plans. We recognise the important role we all play in operating our centre in accordance with its COVIDSafe Plan and we want our customers, retailers, teams and contractors to continue to support one another.

We’d like to thank you for your patience and cooperation during this time.

In line with the Queensland Government’s announcement, as of 6pm Friday 4 March, mask restrictions will ease.

Masks will no longer be required to be worn in the following settings:

• Hospitality venues
• Shopping Centres
• Workplaces
• Schools

Although, masks mandates will still apply on public transport and in hospitals, disability care facilities, prisons, airports and on planes.

Density limits will be removed from the following settings:

• Food courts
• Hairdressers
• Gyms
• Weddings and funeral services
• Universities
• Private venues, including no limit on the number of people who can attend.

The Queensland Government vaccination mandate must continue to be followed*. It is mandatory for visitors at hospitality and entertainment venues, aged care, and hospitals to check in and be fully vaccinated.*

Full details on the latest guidelines can be found here: www.covid19.qld.gov.au

Each of our centres across Queensland will continue to operate using COVIDSafe Plans. We recognise the important role we play in operating our centre in accordance with its COVIDSafe Plan.

Following restrictions communicated on Friday 17 December, by the Queensland Government, as of 1am Saturday 18 December, the following updates to restrictions will apply within our centre:

Fitted face masks are mandatory (exemptions apply) across Queensland in the following locations:

• UPDATE 23/12/21: In cinemas & hospitality
• In shops and retail centres
• Hospitals and aged care
• On public transport
• In rideshare vehicles
• Airports and planes

Mask are not mandatory in pubs, clubs and cafes, but they are recommended.

Workplaces will still need to maintain CovidSafe plans

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We will continue to take extra precautions to ensure our centre is clean and hygienic every time you visit, including:

• Increased sanitisation and cleaning of customer touch points and high traffic areas
• Reminding visitors to keep a healthy distance apart with physical and digital signage, and PA announcements
• Traffic and density management in our carparks and our malls using innovative heat mapping technology

We all have a part to play, and you can make a big difference in helping us maintain a COVIDSafe environment everybody can enjoy by:

• Planning your shopping trip and using the closest entry to the store you are visiting
• Keeping a healthy distance from other customers and team members
• Wearing a mask – both indoor and outdoor
• Maintaining good hygiene including washing your hands or using the hand sanitiser provided
• Using QR codes at our centre and each of our retailers

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

Again, we thank you for your support throughout this challenging time. Please continue to check our website to understand store opening hours and which continue to operate popular click and collect services.

For the latest health advice, and to stay informed, we recommend visiting: www.covid19.qld.gov.au

And remember, if you feel unwell, please stay home.

Following the Queensland Government’s announcement, from Friday 17 December, revised restrictions will be in place within Queensland. These changes will be in line with Queensland reaching an 80% vaccination target.

The Queensland Government has applied restrictions to entertainment venues (hospitality venues such as bars, cafes, hotels, restaurants) to people who are not fully vaccinated.

Capacity restrictions, social distancing, QR Checkin and sanitation practices will remain.

For those business that restrict access for unvaccinated customers, the signage will be prominently displayed on entry. This only applies to the entertainment style venues as mentioned above. Please note vaccinated and unvaccinated customers can dine within our foodcourt.

For more information visit www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19

How to add your proof of vaccination status to the Check in Qld app

In-line with the recent announcement made by the Queensland Government, effective from Wednesday 10 November, the Queensland mask mandate will be relaxed. This is a result of Queensland reaching the required vaccination threshold of 80 percent first vaccination.

Under the new rules, face masks are no longer compulsory for indoor settings (including our centre).

For the latest health advice, and to stay informed, we recommend visiting www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/urgent-covid-19-update

And remember, if you feel unwell, please stay home.

Restrictions are easing this afternoon (Sunday 8 August 2021) and we’re excited to welcome you back to DFO Brisbane.

In line with Queensland Government directions, you are required to wear a mask indoors, including our centre, and in outdoor public spaces where social distancing is not possible. You are also required to check in using the Check In QLD QR Codes provided at the entrance to our centre, our food court tables, and each of our retailers.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We will continue to take extra precautions to ensure our centre is clean and hygienic every time you visit, including:

·         Increased sanitisation and cleaning of customer touch points and high traffic areas

·         Reminding visitors to keep a healthy distance apart with physical and digital signage, and PA announcements

·         Traffic and density management in our carparks and our malls using innovative heat mapping technology

We all have a part to play, and you can make a big difference in helping us maintain a COVIDSafe environment everybody can enjoy by:

·         Planning your shopping trip and using the closest entry to the store you are visiting

·         Keeping a healthy distance from other customers and team members

·         Wearing a mask – both indoor and outdoor

·         Maintaining good hygiene including washing your hands or using the hand sanitiser provided

·         Using QR codes at our centre and each of our retailers

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

Again, we thank you for your support throughout this challenging time. Please continue to check our website to understand store opening hours and which continue to operate popular click and collect services.

For the latest health advice, and to stay informed, we recommend visiting www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/urgent-covid-19-update

And remember, if you feel unwell, please stay home.

We are thrilled to welcome you back and hope to see you soon.

Your safety is our priority.

The Queensland Government has extended the lockdown of south-east Queensland until 4pm Sunday 8 August.

During this time, selected stores and services will be open for you to shop for the essential products and services you need. To understand which stores are open, please visit: https://www.brisbane.dfo.com.au/opening-hours

If you do need to visit the centre for essential products and services, please help us keep yourself and the community safe by:

+ Planning your shopping trip ahead of visiting

+ Keeping a healthy distance from each other

+ Check in where available
+ Ensuring you wear a face mask when you leave home
+ Maintaining good hygiene including washing your hands or using the hand sanitiser provided

If you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately and isolate until you return a negative result.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

For the latest health advice, and to stay informed, we recommend visiting https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status

Please take care of yourselves, your families and friends during this uncertain time.

Your safety is our priority.

In line with Queensland Government directions, from 4pm tonight, Saturday 31 July until 4pm Tuesday 3 August, selected stores and services, including click and collect will be open for you to shop for the products and services you need. To understand which stores are open, please visit https://www.brisbane.dfo.com.au/opening-hours.

If you do need to visit the centre for essential services, please help us keep yourself and the community safe by wearing a facemask, checking in where available, and keeping a healthy distance from each other.

If you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately and isolate until you return a negative result.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

For the latest health advice, and to stay informed, we recommend visiting https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status

Please take care of yourselves, your families and friends during this uncertain time.

Following government confirmation restrictions have been further eased, we’re excited to welcome you back to enjoy our full suite of retail, dining and leisure facilities.

In line with Queensland Government directions, you are required to wear a mask indoors, including our centre, and in outdoor public spaces where social distancing is not possible. You are also required to check in using the Check In QLD QR Codes provided at the entrance to our centre, our food court tables, and each of our retailers.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We will continue to take extra precautions to ensure our centre is clean and hygienic every time you visit, including:

• Increased sanitisation and cleaning of customer touch points and high traffic areas
• Reminding visitors to keep a healthy distance apart with physical and digital signage, and PA announcements
• Traffic and density management in our carparks and our malls using innovative heat mapping technology

We all have a part to play, and you can make a big difference in helping us maintain a COVIDSafe environment everybody can enjoy by:

• Planning your shopping trip and using the closest entry to the store you are visiting
• Keeping a healthy distance from other customers and team members
• Wearing a mask – both indoor and outdoor
• Maintaining good hygiene including washing your hands or using the hand sanitiser provided
• Using QR codes at our centre and each of our retailers

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

Again, we thank you for your support throughout this challenging time. Please continue to check our website to understand store opening hours and which continue to operate popular click and collect services.

For the latest health advice, and to stay informed, we recommend visiting www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/urgent-covid-19-update

And remember, if you feel unwell, please stay home.

 We are thrilled to welcome you back and hope to see you soon.

One more day – we can do this!

Following an earlier announcement by the Queensland Government, stage four restrictions will be extended for a further 24hrs, until 6:00pm Saturday 3 July, in the Brisbane and Moreton Bay local government areas.

The announcement covers the same restrictions in place since Tuesday 29 June, and means there remain only five reasons to be out of home:

·         Shopping for food and essential items

·         Medical requirements, including care and caregiving

·         Exercise

·         Attending essential work or childcare

·         To get vaccinated

It is compulsory to wear masks in indoor spaces.

As always, the safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

We thank you for your support throughout this challenging time. Please continue to check our website or sign up to our mailing list for regular updates.

And remember, if you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately.

For the latest health advice, and to stay informed, we recommend visiting https://www.health.qld.gov.au/

Your safety is our priority.

In line with Queensland Government directions, from 6pm tonight, Tuesday 29 June until 6pm Friday 2nd July, only selected stores and services will be open. To understand which stores are open, please visit https://www.brisbane.dfo.com.au/opening-hours

If you do need to visit the centre for essential services, please help us keep yourself and the community safe by wearing a facemask, checking in where available, and keeping a healthy distance from each other.

If you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately and isolate until you return a negative result.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

For the latest health advice, and to stay informed, we recommend visiting https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status

Please take care of yourselves, your families and friends during this uncertain time.

It’s time to dig out your masks, Queensland.

In line with Government directions, from 1:00am Tuesday 29 June, it is a mandatory requirement to wear a face mask in indoor settings, including our centre.

You are also required to Check In when visiting our centre and each of our retailers, using the QR codes available.

Density limits have also been reintroduced in the following businesses with a 1-person per 4-square metres cap:

• Hospitality (including shopping centre food courts)
• Beauty and hairdressing
• Fitness venues including gyms

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

We thank you for your support throughout this challenging time. Please continue to check our website or sign up to our mailing list for regular updates.

And remember, if you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately.

For the latest health advice, and to stay informed, we recommend visiting https://www.health.qld.gov.au/

Our team has been notified of a positive case of COVID-19 of a staff member that worked at DFO Brisbane on 19 and 20 June.

It is advised anyone who visited Escape 2 on the listed dates below, is identified as having low risk exposure and must therefore monitor for symptoms for 14 days from their visit to DFO Brisbane, until Saturday 3 July 2021 and/or Sunday 4 July 2021.

•  Escape 2: 19 June between 10:00am and 6:00pm

• Escape 2: 20 June between 10:00am and 3:00pm

If you experience any symptoms during this time, you must immediately

• Isolate at your home or accommodation
• Get tested for COVID-19 as soon as is practical. Wear a mask throughout your journey to the testing centre and try to avoid public transport where possible. If seeking a test at your family doctor or a hospital emergency department, please call ahead to alert them to your arrival
• Remain in isolation until you receive a negative result

 If you are no longer in Queensland please check with the relevant state health department for health advice and requirements.

Our priority continues to be the health, safety and wellbeing of our customers, retailers, team members and broader community.

DFO Brisbane is following advice from Queensland Health, including contact tracing and sanitisation, where required.

We have also increased our cleaning roster with additional focus on specific areas we know customers are likely to make contact with and this will continue for the foreseeable future.

For the latest health advice, and to stay informed, we recommend calling the Queensland Coronavirus hotline 134 268 or visit https://www.health.qld.gov.au/.  

We appreciate the support of the community and look forward to seeing you at DFO Brisbane soon.

Following the advice provided yesterday regarding the visit of a person that returned a positive test for COVID-19, the Queensland Government has issued updated directions.

It is advised anyone who visited DFO Brisbane on Saturday 19 June between 4:00pm and 4:30pm, is identified as having low risk exposure and must therefore monitor for symptoms for 14 days from their visit to DFO Brisbane, until Saturday 3 July 2021.

If you experience any symptoms during this time, you must immediately

·       Isolate at your home or accommodation

·      Get tested for COVID-19 as soon as is practical. Wear a mask throughout your journey to the testing centre and try to avoid public transport where possible. If seeking a test at your family doctor or a hospital emergency department, please call ahead to alert them to your arrival

·      Remain in isolation until you receive a negative result

Additionally, if you enter Cotton On between 4:10pm and 4:30pm on Saturday 19 June, you must immediately contact Metro North Public Health Unit on 07 3624 1111 to discuss your contact status.

Our priority continues to be the health, safety and wellbeing of our customers, retailers, team members and broader community.

DFO Brisbane is following advice from Queensland Health, including contact tracing and sanitisation, where required.

We have also increased our cleaning roster with additional focus on specific areas we know customers are likely to make contact with and this will continue for the foreseeable future.

For the latest health advice, and to stay informed, we recommend calling the Queensland Coronavirus hotline 134 268 or visit https://www.health.qld.gov.au/.  

We appreciate the support of the community and look forward to seeing you at DFO Brisbane soon.

Our team has been notified of a positive case of COVID-19 that visited DFO Brisbane briefly on 20 June.

It is advised anyone who visited DFO Brisbane, in particular Cotton On and Worldwide Lollies, on Saturday 19 June between 4:00pm and 4:30pm, is considered a close contact and therefore must:

1. Immediately travel by private transport directly to your home or accommodation and quarantine
2. Complete the contact tracing form online by clicking on the name for the relevant location in the table below. A pop-up window will appear with specific advice for that location and a link to the form.
   If you are unable to complete the contact tracing form please call 134 COVID (134 268).
3. After you complete the contact tracing form you will be contacted by Queensland Health.

Queensland Health will advise you when to get tested, and how long you need to quarantine for.

If you are no longer in Queensland please check with the relevant state health department for health advice and requirements.

Our priority continues to be the health, safety and wellbeing of our customers, retailers, team members and broader community.

DFO Brisbane is following advice from Queensland Health, including contact tracing and sanitisation, where required.

We have also increased our cleaning roster with additional focus on specific areas we know customers are likely to make contact with and this will continue for the foreseeable future.

For the latest health advice, and to stay informed, we recommend calling the Queensland Coronavirus hotline 134 268 or visit https://www.health.qld.gov.au/.

We appreciate the support of the community and look forward to seeing you at DFO Brisbane soon.

Your safety is our priority.

In line with State Government direction, from 6am Thursday 15 April face masks are no longer compulsory during your visit to our centre, however, they are recommended if you are unable to observe the 1 person per 2sqm social distancing rules.

Help our community stop the spread of COVID-19 by keeping a healthy distance from each other. And remember, if you have any COVID-19 symptoms, please do not enter the centre.

The safety and wellbeing of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you were staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

We thank you for your support throughout this challenging time. Please continue to check our website or sign up to our mailing list for regular updates.

For the latest health advice, and to stay informed, we recommend visiting qld.gov.au/health.

Please take care of yourselves, your families and friends during this uncertain time.

Your safety is our priority. Following the confirmed lifting of the Brisbane lockdown, and in line with State Government direction, you must continue to wear a face mask during your visit to our centre.

Help our community stop the spread of COVID-19 by keeping a healthy distance from each other.

And remember, if you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

We thank you for your support throughout this challenging time. Please continue to check our website or sign up to our mailing list for regular updates.

For the latest health advice, and to stay informed, we recommend visiting qld.gov.au/health

Please take care of yourselves, your families and friends during this uncertain time.

In line with the latest QLD Government direction, many of our stores will remain closed until the conclusion of the lockdown period.

Help our community stop the spread of COVID-19 by keeping a healthy distance from each other and if you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

We thank you for your support throughout this challenging time. Please continue to check our website or sign up to our mailing list for regular updates.

For the latest health advice, and to stay informed, we recommend visiting www.qld.gov.au/health

Please take care of yourselves, your families and friends during this uncertain time.

Your safety is our priority. Following the confirmed restrictions in Brisbane, and in line with Government direction, you are strongly encouraged to continue to wear a face mask during your visit to our centre however this is no longer mandatory.

In addition to wearing a face mask, you can help our community stop the spread of COVID-19 by keeping a healthy distance from each other.

And remember, if you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

We thank you for your support throughout this challenging time. Please continue to check our website or sign up to our mailing list for regular updates.

For the latest health advice, and to stay informed, we recommend visiting qld.gov.au/health

Please take care of yourselves, your families and friends during this uncertain time.

Your safety is our priority. Following the confirmed lifting of the Brisbane lockdown, and in line with Government direction, you must continue to wear a face mask during your visit to our centre.

Help our community stop the spread of COVID-19 by keeping a healthy distance from each other.

And remember, if you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

We thank you for your support throughout this challenging time. Please continue to check our website or sign up to our mailing list for regular updates.

For the latest health advice, and to stay informed, we recommend visiting qld.gov.au/health

Please take care of yourselves, your families and friends during this uncertain time.

Your safety is our priority – you must now wear a face mask if leaving the house for one of the four permitted reasons.

In line with Government direction, you must now wear a face mask during your visit to our centre which will remain open for essential shopping services.

Help our community stop the spread of COVID-19 by keeping a healthy distance from each other.

And remember, if you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

We thank you for your support throughout this challenging time. Please continue to check our website or sign up to our mailing list for regular updates.

For the latest health advice, and to stay informed, we recommend visiting qld.gov.au/health

Please take care of yourselves, your families and friends during this uncertain time.

In line with Government direction, you are strongly encouraged to wear a face mask during your visit to our centre.

Help our community stop the spread of COVID-19 by keeping a healthy 1.5 metre distance from fellow customers and retail team members during your visit.

And remember, if you have any COVID-19 symptoms, please do not enter the centre.

The safety and wellbeing of our customers, retailers, team and the community is always our top priority, which is why we’re taking extra precautions to ensure our centres are clean and hygienic, including more thorough cleaning to high traffic and high touch areas.

We’re also asking everyone who visits us to practice healthy physical distancing and good hygiene.

In addition to our standard practices, we’ve introduced the following precautionary measures to ensure you can visit us with confidence:

• Increased cleaning schedules of high traffic areas, high contact surface points, including amenities, parents’ rooms, handles and rails
• The introduction of hand sanitisers in convenient locations including entrances and exits
• We’re encouraging physical distancing (1.5 metres) so please keep a healthy distance from one another while you’re visiting our centre. Please follow window signage and floor decals around the centre including ones provided to retailers to assist with communicating distancing measures
• We’re actively communicating and promoting the practice of good hygiene
• We’ve deferred all centre events and activities for now
• We are taking additional precautionary measures and continuing to monitor government advice and announcements.
• Closure of playgrounds
• Where available, use our traffic counters and/or digital heat mapping to identify busy zones to help us to actively manage these areas before reaching customer density thresholds
• Automated alerts on occupancy, to actively monitor how many customers are in the centre at any time
• Additional team members in-centre during peak periods, offering sanitiser and reminding customers of distancing guidelines
• Automated, regular public announcements centre-wide, communicating distancing expectations
• Security officers, in high visibility vests, are monitoring our centres, together with supporting local police to enforce social distancing requirements as appropriate
• Zero tolerance on anti-social or disrespectful behaviour

These are preventative measures that each of us can take to help keep our community safe.

We’ve introduced distancing measures based on government recommendations, to ensure the wellbeing of everyone who visits and works at our centre, and we’re asking everyone in our centres to practice good hygiene.

To help minimise close contact, we’re asking everyone to follow the floor navigations throughout our centre, maintain a 1.5 metre distance from others, and where a mask at all times.

• Physical and digital signage is in place to remind customers to keep a safe distance apart
• Window signage and floor decals have been provided to retailers to assist with communicating distancing measures
• Floor decals and physical distancing reference points are visible in key areas
• Where available, use our traffic counters and/or digital heat mapping to identify busy zones to help us to actively manage these areas before reaching customer density thresholds
• Automated alerts on occupancy, to actively monitor how many customers are in the centre at any time
• Additional team members in-centre during peak periods, offering sanitiser and reminding customers of distancing guidelines
• Automated, regular public announcements centre-wide, communicating distancing expectations
• Closure of playgrounds

We will endeavour to update our store listings on this website with amended trading hours, and any store closures, in a timely manner so you can stay informed.

We will continue to keep you updated on a regular basis about how we are responding to Coronavirus through our social channels, email and website.

Please sign up to our database or follow us on social media for regular updates.

We understand continuing community concerns about the spread of Coronavirus and are conscious of the spread of rumours and misinformation which is not helpful during these times of uncertainty.

The Federal Health Department has outlined how Coronavirus can spread, which does not include by air conditioning, that information is available here: https://www.health.gov.au/sites/default/files/documents/2020/03/coronavirus-covid-19-what-you-need-to-know_4.pdf

For store openings, you can search for retailers by name or category here for further details.

Cafes and restaurants are only serving takeaway while dining in is currently closed.

While visiting the centre, please help us keep our community safe by following the below good hygiene practices:

• Please wear a mask based on QLD Government recommendations, unless an exemption applies.
• Wash hands regularly, including after touching common surfaces and after coughing or sneezing.
• If you happen to cough or sneeze, cover your mouth and nose with a tissue, then dispose of it, or if you do not have a tissue, cover your mouth and nose with your upper sleeve.
• Remember to practice social distancing (at least 1.5m away from any other customer)
• Be sure to use our hand sanitiser located at entrances both on arrival and departure.

We want to assure our customers and communities that we are monitoring and acting on current and future government and relevant health authority’s advice. For additional information please visit: qld.gov.au/health