At DFO Brisbane we are committed to providing all customers the total shopping experience and provide the following service to make your time at DFO enjoyable.
We offer complimentary use of this equipment to make your visit a relaxed and comfortable one. Wheelchair & strollers are available at the Customer Service Desk.
To book a Wheelchair or Stroller, please contact Customer Service on 07 3305 9250 during trading hours or complete the form in the following link - https://www.brisbane.dfo.com.au/centre-info/contact-us
Please contact Centre Management Office on 07 3305 9250, if you have lost or found an item in the Centre.
For a hands-free shopping experience, luggage lockers.
These lockers are accessible during centre trading hours and the hire fee can be paid by credit card only. This facility is provided by RENT A LOCKER.
Medium size lockers: W: 34 cm H: 43 cm D: 59 cm
Large lockers: W: 43 cm H: 89 cm D: 59 cm
The hire fee: small locker $13.00, large top locker $16.00 and large bottom locker $18.00.
How do I purchase a DFO Gift Card?
DFO Gift Cards can be purchased at each of our centres or online.
Visit our Customer Service Desk to purchase your Gift Cards in centre.
There is a maximum card value of $1,000.00 and the minimum is $10.00
An administration fee of $2.95 per card applies.
All Australian major credit cards are accepted as payment, fees apply for American Express and Union Pay.
Where can I use my Gift Card?
The Gift Card can be used at any store in-centre which accepts EFTPOS, at participating Vicinity Centres including DFO Brisbane, Essendon, Homebush, Moorabbin, Perth and South Wharf centres. Acceptance of the Gift Card is at the discretion of the individual store. Gift Cards are valid for 36 months from the date of purchase.
DFO Brisbane is a collection point for Shoes 4 Planet Earth.
If you wish to donate your sports shoes, please check the below 6 step guide for preparing shoes ready for donating.
For more information visit https://www.shoesforplanetearth.com/
Brisbane Airport Hotels Group have three different accommodation options within close proximity to DFO Brisbane and the Brisbane Airport terminals. See here for more information on Novotel Brisbane Airport, Pullman Brisbane Airport & Ibis Brisbane Airport.
For alternative hotels nearby, check HotelsCombined.
Have you got a wandering child?
We have DFO child bracelets at the Customer Service Desk that can be wrapped around your little ones wrist along with your contact number inside.